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The Delivery

All orders with available items are picked up within 24H.* All of those are not available will be picked up when all the items are in the stocks. Availability delays are clearly indicated on our website.

* If order done before 13:00 from Monday to Friday, except public holiday.

Thanks to our experience, we have decided to gather all the best transport companies, to deliver you products in the best way. Bellow, a table which recapitulate options and shipping costs, for France, Europe and worldwide.

Transport options / Country

France

Corsica

Belgium

Switzerland

Europe 1*
Europe 2**

DOM TOM

World

So Colissimo (Delivery by La Poste) -15 Kg 6,95 € 8,95 € 8,95 € 8,95 €   Click on « Generate a quote »  
Delivery in possible shops        
Colissimo (Delivery by La Poste)  15-30 kg 6,95 € 8,95 € 8,95 € 8,95 €    Click on « Generate a quote »  
DPD Relais (Delivery in a shop, near to your home) -20 kg 4,95 € 4,95 €          
Predict (delivery to the address of your choice by freight company) -30 kg 8,95 €            
DPD 0-30 kg      8,95 €   8,95 €,
29,95 €
   
Chronopost (Express Delivery) -30 kg 15,95 € 15,95 € Click on « Generate a quote » Click on « Generate a quote »   Click on « Generate a quote » Click on « Generate a quote »  
Schencker + 30 kg/Voluminous 8,95 € 8,95 € 8,95 € 8,95 € 29,95 € Click on « Generate a quote » Click on « Generate a quote »
Standard Delivery             Click on « Generate a quote »
Express Delivey      Click on « Generate a quote » Click on « Generate a quote » Click on « Generate a quote » Click on « Generate a quote »  Click on « Generate a quote »

* : Germany, Belgium, Pays Bas, Luxembourg, Grande Bretagne, Italy, Spain, Austria, Denmark, Ireland, Portugal
** : Finland, Norway, Greece, Hungry, Island, Poland, Czech Republic, Slovakia, Sweden, Slovenia et other east European countries

Delivery Destination

  • France
  • Belgium - Switzer land
  • Europe
  • Overseas Departments
  • World**


** For deliveries out of France and Europe, only some customs or sanitary rules can prevent the delivery of the order, they just need specific certificates. The complexity and the evolution of these rules, don’t allow us to elaborate an automatic setting of these restrictions. Thant why, we prefer fulfilling personally each specific request, then don’t hesitate to contact us to: team@lyophilise.com

For express delivery in Europe and standard or express delivery to overseas departments, we have decided to process the request personally in the form of a quote. Then we will send you back the quote, and you’ll be able to see the real shipping costs, according to your country.

If the foregoing options don’t correspond to your country, your order will automatically be switched to quotation request. Then we check the sanitary constraints, modify it with the real shipping fees, and send it back to you within 24h-48h, to be validated or not.

Delivery ways and schedules* for each destination

The delivery delay vary according to the delivery way, the weight, the volume and the country.

France (24 to 48H)

  • DPD Relais (Delivery in a shop near to your home or your office)
  • Predict by DPD (Delivery to the address of your choice by freight company)
  • So Colissimo (Delivery by La Poste)
  • Chronopost (Express Delivery)
  • Schencker (Carrier for voluminous orders or +30 kg)

Belgium and Switzer Land(within 96 hours)

  • So Colissimo (-15kg, Delivery by La Poste)
  • DPD (+15kg, delivery to the address of your choice)
  • Chronopost (Express Delivery)
  • Schencker (Carrier for voluminous orders or +30 kg)

Europe(within 96 hours)

  • DPD (delivery to the address of your choice)
  • Schencker (Carrier for voluminous orders or +30 kg)
  • Express (Generate a quote)

Overseas Departments (Generate a quote)(within 96 hours)

  • So Colissimo (-15kg, Delivery by La Poste)
  • Chronopost (Express Delivery)
  • Schencker (Carrier for voluminous orders or +30 kg)

World (Generate a quote)(within 14 days)

  • So Colissimo
  • Chronopost
  • DPD
  • Schencker
  • UPS
  • Fedex

*: Delivery schedules may be changed for holidays times.

Applied prices

France

€ 4.95 (Delivery by DPD Relais) - € 6.95 (Delivery by Predict) - € 8.95 (Delivery by So Colissimo) - € 15.95 (Chronopost 24h) - € 8.95 (Delivery by Schencker)

Belgium – Switzer land

€ 8.95 (Delivery by So Colissimo or DPD) - € 15.95 (By Chronopost 24H) - € 8.95 (Delivery by Schencker)

Europe 1*

€ 8.95 (Delivery by DPD) - € 8.95 (Delivery by Schencker)

Germany, Belgium, Netherlands, Luxembourg, Great Britain, Italy, Spain, Switzer Land, Austria, Denmark, Ireland, Portugal

Europe 2*

€ 29.95 (Delivery by So Colissimo or DPD) – € 29.95 (Delivery by Schencker)

Finland, Norway, Greece, Hungary, Island, Poland, Czech Republic, Slovakia, Slovenia, Sweden and other countries of east Europe

*: For express deliveries in Europe, shipping cost are calculated according to the weight, the volume, the country, and the expected delivery delay, to choose then the best transport company. You just need to generate a quote, after the validation of your basket.

Overseas Department

For standard or express deliveries, the shipping costs will be calculated on the Colissimo, Chronopost or Schencker platform, according to the weight, the size, the delivery address or the delivery delay expected. Transport companies introduced foregoing are those present the best quality-price ratio.

World

To deliver worldwide, the shipping costs are calculated according to the weight, the volume, the country and the delay expected. Different transport companies can be used such as UPS, Fedex, DHL, or others.

Deliveries done out of European Union, can be subjected to some taxes such as customs’ taxes and import VAT. These costs are exclusively supported by the customer. In some exceptional cases, we can change the transport option, because of a big volume, or a fragility of the parcel. Of course you’re informed of the changes, but you won’t have any supplement cost.

For any Express request, don’t hesitate to contact us on team@lyophilise.com or by phone +33 (0)2 97 87 23 73, to send quickly your parcel.

Delivery Mode

Predict Delivery by DPD

All order of -30kg, for delivery in Metropolitan France*, can be deliver by Predict: 

  • Delivery by appointment, with a slot of 3 hours (by SMS: you can choose between 10 delivery dates, between 8:00 AM and 6:30 PM)
  • You can track you parcel by step in all French territory


How does it work?

When the parcel is sent, the transporter send you an SMS to propose you different dates and slot hours for the delivery. Then you can confirm by SMS. To have more slots you should connect to the website destinataires.DPD.com

The D-day of delivery the appointment will be reminded by SMS.

 *Corsica and coastline islands are not included

Link: www.dpd.fr


DPD Relais Delivery by DPD

For order of 20 Kg and less in Metropolitan France, you can choose to be delivered in a parcel shop. The delivery in a parcel shop a good solution when you are not available at home. The logistic of this transport company works with more than 5 000 shops (tobacconists, grocery…).

Link: www.dpd.fr


So Colissimo Delivery by La Poste

All orders, in France (-30kg), in Europe (-15kg), and in the DOM-TOM can be delivered by La Poste. 

  • Delivered at home or at another address
  • Delivered in a shop of La Poste network (in France, Belgium, Switzer-Land for parcels of 20kg maximum)
  • Pick up the parcel at La Post office (in France for parcels of 20 kg maximum)
  • Delivered at the address of your choice with an appointment (only available in Paris)
  • Pick up in Cityssimo space, opened 24h/24 (only available in Paris)


You can track your parcel through the La Poste website in all France, even overseas if the informatics system of your post services and French one are linked.

Link: www.colissimo.fr

Delivery by Chronopost

If you are in a hurry, you need your order urgently, and you want to be delivered in France, Switzer-Land or Belgium, Chronoposte is your perfect solution. It works for all parcel of 30kg maximum. All orders done before 13H00, are picked up the day of order and delivered in 24H. The parcels of 30Kg and more are delivered by Transport Company.

For other destinations, shipping costs are calculated according to the weight and the size of the parcel.

Link: www.chronopost.fr

Delivery by Schenker 

Voluminous parcels or more than 30kg are delivered by Schenker, they can be delivered to the address of your choice.

Link: www.logistics.dbschenker.fr

Delivery by envoimoinscher.com

If you need a quote to validate your order, you have the choice between the cheapest freight companies. It can be UPS, Fedex, DHL, or others. It doesn’t concerns DOM-TOM expeditions, they are covered by Colissimo or Chronopost. Envoimoinscher.com is a platform which manage different freight companies. It also a unique customer service and effective, whatever the transporter used.

Link: www.envoimoinscher.com


All orders done during holidays are prepared and picked up the day after:

France 2015 2016 2017
New Year January 1st January 1st January 1st
Easter April 6th March 28th April 15th
Labour Day May 1st May 1st May 1st
May 8th 1948 May 8th May 8th May 8th
Acvension Day May 14th May 5th May 25th
Whit Monday May 25th May 16th June 5th
National Day July 14th July 14th July 14th
Assumption August 15th August 15th August 15th
All Saints Day November 1st November 1st November 1st
Remembrance Day November 11th November 11th November 11th
Christmas December 25th December 25th December 25th

The delays don’t take into account overseas holidays.

Do you want to pick up your parcel in our store?

We welcome you in our premises in Lorient with pleasure, from Monday to Friday, from 9h00 to 17h00 without break! You can book an appointment, if you want to meet us out of these hours.
Your orders are prepared on the morning, in general they are ready to be picked up at 12.00 AM! Don’t hesitate to contact us, before coming. Waiting for meeting you, we wish you interesting navigation on our website!

Lyophilise & Co Team

Access plan 

Saveurs & Logistique – Lyophilise & Co
8 rue Lieutenant du Vaisseau Bourely
56100 Lorient
+33 (0)2 97 87 23 73

 
T_LYOPHILISE